Terms of service

Pre-existing damage

Before we start, we look over your vehicle. We are not responsible for damage that was already there when you dropped it off, including rips, tears, burns, cracks, fading, worn or loose trim, broken clips, damaged seats or upholstery, and chips or scratches in the paint.

Cleaning can reveal wear that dirt was hiding. Older or worn materials can also tear or fade during normal cleaning. We are not responsible for either.

If you think we caused damage, tell us before you leave the shop so we can look at it together.

Stains, odors and results

We treat stains to the best of our ability, but not all stains can be fully removed. The same goes for odors.

Exterior wax hides minor scratches and light marks. It does not remove deep scratches, dents or chipped paint.

Bookings, deposits and no-shows

Bookings take a 25% deposit. The rest is due when you pick up your car.

If you miss your appointment without rescheduling, the deposit is not refunded. Call us before your appointment if you need to change it.

Times are estimates. Plan on about three hours for an interior detail and about four with exterior wax. A heavily soiled car may need the Extra Dirty add-on, and we’ll tell you before we charge for it.

Personal belongings

Please take valuables and personal items out of the vehicle before you drop it off. We are not responsible for items left inside.

Memberships

The membership is $65 a month for 4 maintenance cleans on one vehicle, identified by license plate. Unused visits do not roll over.

A maintenance clean is a quick reset, not a full interior detail. You can cancel your membership at any time. Cancelling stops future charges; months you’ve already paid for are not refunded.

Our responsibility

If we damage your vehicle while it’s in our care, we will repair it or pay for the repair. Our responsibility is limited to the cost of that repair. We are not responsible for mechanical or electrical problems that aren’t caused by our work.

Changes to these terms

We may update these terms from time to time. The version on this page when you book is the one that applies to your visit.